An Amazon gift card is the most flexible card in the gaming aisle — it is the one that buys the console itself, the controller you keep breaking, the headset, the physical copy of a game, and the Prime membership that quietly hands you free PC games every month. But unlike a Steam or PSN code, it is not tied to a single storefront, and that flexibility comes with rules people only discover when a code gets rejected. Redeeming takes about thirty seconds once you know where the claim code hides. This guide walks through every redemption route, shows how to check your balance afterwards, and explains the marketplace rule that causes almost every failed Amazon code.
Claim, activate or redeem — which one do you need?
People search for all three words and worry they are looking for three different screens. They are not. On Amazon there is exactly one action: you enter the claim code and the value moves to your account balance. "How to claim an Amazon gift card", "how do you activate an Amazon gift card" and "how to redeem an Amazon gift card" all describe that same step.
| What you searched | What Amazon calls it | What actually happens |
|---|---|---|
| Claim a gift card | Redeem | You enter the claim code at amazon.com/redeem and the value lands in your balance |
| Activate a gift card | Redeem | Same screen. Unlike a prepaid debit card, an Amazon gift card needs no separate activation — it is live when it is sold |
| Apply a gift card | Apply to Your Balance | The button you press at the end of redeeming, or the option you pick at checkout |
| Scan a gift card | Scan in the app | The Amazon app can read a physical card with your camera instead of you typing the code |
Where to find your claim code
Amazon calls the code a “claim code”, not a PIN or a key. It is 14 or 15 characters long and mixes letters and numbers. Where it lives depends on how the card reached you.
| Card type | Where the code is | Fastest route |
|---|---|---|
| Physical gift card | On the back, under a peel-off sticker or silver scratch-off panel | Reveal the panel, then type it at amazon.com/redeem |
| E-gift card by email | Printed in the email itself | Select “Apply to your Amazon Account” in the email — it redeems in one click |
| Text message or shareable link | Behind the link, not in the message | Open the link to land on the redemption page, then apply it |
| Digital code from a seller (e.g. Virtwave) | In your order confirmation email | Copy and paste it — never retype it by hand |
| Printed at a retail store | On the receipt or activation slip | Check it was activated at the till before you leave |
Before you start
- You are signed in to the Amazon account you actually shop on — balance cannot be moved between accounts afterwards.
- The card matches the marketplace you shop on (an amazon.com card only redeems on amazon.com).
- You have the full 14–15 character code, copied exactly, with no missing characters.
- If the card was bought in a shop, it was activated at the till.
- You are on the real Amazon site — check the address bar before typing any code.
How to redeem on the Amazon website
This is the route we recommend. It puts the money in your account balance immediately, where it waits until you spend it.
- Go to the redemption pageVisit amazon.com/redeem directly, or open Your Account, choose “Gift Cards”, and select “Redeem a Gift Card”.
- Sign in to the right accountLog in to the account you want the balance on. If you share a household, double-check whose account you are on — redeemed balance cannot be transferred later.
- Enter the claim codeType or paste the 14–15 character code into the box. Amazon is not fussy about the dashes, but it is unforgiving about a wrong character.
- Select “Apply to Your Balance”Confirm, and the amount is added to your gift card balance straight away. A confirmation appears on screen and the new total shows in your account.
How to redeem in the Amazon app
- Open the Amazon shopping appSign in on iOS or Android with the account you want the balance on.
- Open the menuTap the menu icon (the three lines), then choose “Account”.
- Find “Gift Cards”Open the Gift Cards section, where your current balance is shown, and choose to redeem a new card.
- Enter the code and apply itType the claim code and confirm. The balance updates on the same screen — no need to switch to a browser.
Redeeming at checkout instead
You do not have to redeem the card in advance. If you are already mid-purchase — a controller in the basket, a game you want tonight — you can enter the claim code on the payment page by selecting “Use a gift card, voucher, or promo code”, and it applies to that order. The practical difference is small: any amount left over still lands in your account balance for next time. Redeeming up front is simply easier to keep track of, especially if you are combining several cards.
How to check your gift card balance
- On the web: open Your Account and select “Gift Cards” — your balance is shown at the top of the page.
- In the app: menu → Account → Gift Cards.
- At checkout: the available balance appears alongside your payment options.
- Your balance page also lists your redemption history, which is the fastest way to confirm whether a code was already applied.
What the balance buys for gamers
This is where an Amazon card behaves differently from every other card in your wallet. It is not a gaming wallet — it is a shop, and one of the biggest game retailers there is. But two limits catch people out, and both are worth knowing before you plan a purchase around it.
The Prime angle is the one genuinely underrated trick here. Amazon gift card balance is an accepted way to pay for a Prime membership, and Prime includes Prime Gaming — a rotating set of PC games included at no extra cost, in-game loot for titles like Fortnite and League of Legends, and one free Twitch channel subscription to hand a streamer each month. A card someone gave you for socks can quietly become a year of free games.
Marketplaces: why codes get rejected
Amazon is not one shop. It is a set of national stores, each with its own currency and its own gift card balance, and a card belongs to exactly one of them. An amazon.com card carries US dollars and redeems on amazon.com only. Point it at amazon.co.uk and the code is rejected — not because it is fake or used, but because pounds and dollars are separate pots that Amazon will not convert between. Your balance cannot be moved to another country’s store afterwards either, which is why this is worth getting right at the point of purchase rather than the point of redemption.
| Marketplace | Country | Currency the card carries |
|---|---|---|
| amazon.com | United States | USD |
| amazon.co.uk | United Kingdom | GBP |
| amazon.de | Germany | EUR |
| amazon.ca | Canada | CAD |
| amazon.com.au | Australia | AUD |
| amazon.ae | United Arab Emirates | AED |
Troubleshooting a code that fails
| What you see | What it means | How to fix it |
|---|---|---|
| “Invalid claim code” on a fresh card | A misread character — 0 vs O, 1 vs I, 5 vs S | Re-check each character, or copy-paste from the email |
| Code rejected, characters definitely correct | Wrong marketplace — a .com card on a .co.uk store | Sign in to the matching country’s Amazon store and redeem there |
| “Already redeemed” | The code was applied to an account before | Check your balance page’s redemption history first; if it was not you, contact the seller |
| Nothing happens on a shop-bought card | The card was never activated at the till | Take the card and receipt back to the retailer |
| Balance did not apply to an order | The item is not eligible, or the order predates the redemption | Check the item type — gift cards and some third-party items are excluded |
Frequently Asked Questions
How do I redeem an Amazon gift card?
How do I claim an Amazon gift card?
How do you activate an Amazon gift card?
Can I scan an Amazon gift card instead of typing the code?
Where is the claim code on an Amazon gift card?
Do Amazon gift cards expire?
Can I use a US Amazon gift card on Amazon UK?
Can I buy a Steam or PlayStation gift card with my Amazon balance?
Can I pay for Amazon Prime with gift card balance?
Can I use my Amazon balance for Twitch subscriptions?
Can I transfer my Amazon gift card balance to someone else?
The Virtwave Payments Team has processed millions of gift card top-ups across 80+ countries. They test every major wallet platform (Razer Gold, PSN, Steam, Google Play, Apple, Xbox) on a weekly cadence to keep our how-to content accurate.



